While we strive to design solutions that are easy to use and never require special assistance, we also appreciate the opportunity to learn from your needs in order to improve our products, services and website. The following resources are at your disposal to guide you through information which is already available, and to request personal support.
Questions and Answers
The following sections provide answers to the most common questions:
If the above did not help you please use the form below to request assistance. Email replies are sent using a Cloanto address. To ensure receipt of a response, add cloanto.com to the list of safe sender domains in the junk mail filter settings.
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Privacy information: The above form emails your request to Cloanto. No information is stored on the web server. In addition to the data you provide, your IP address and date and time information are logged in the same way as they normally appear in email headers. For additional privacy-related information please follow this link.